Seems to be a problem with a particular chip that can be corrected with
firmware if detected in time. If not, you need to send it somewhere for a
new motherboard.
I used their online chat for an initial diagnoses (see below), then called
their 800 number.
Of note: For Samsung, each country processes repairs for phones made in that
country only (ridiculous). To tell what country your phone was made in, you
need the IMEI number from under the battery, and then use an imei lookup
service. Samsung actually doesn't have a way to look up the imei number
themselves (more ridiculous). (See sndeep.info link below)
Still working on a solution, my phone wasn't made in US so they prob won't
be able to repair it in the US.
Links:
http://www.naldotech.com/how-to-fix-sdssudden-death-syndrome-on-the-samsung-
galaxy-s3/
http://www.oneclickroot.com/how-to/how-to-fix-sudden-death-problem-on-galaxy
-s3/
http://www.samsung.com/us/support/
http://sndeep.info/en
Notes from chat:
~~~
https://sales.liveperson.net/hc/49151746/?cmd=file&file=chatStart&site=49151
746&sessionkey=H4272375474051191089-4302992903802216977K11536192&postChatURL
=
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Martin'. There will be a brief
survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK111790586554X
Martin: Hi, thank you for contacting Samsung Technical Support. How may I
help you today?
Visitor: Hi
Visitor: I have a GT-I9300
Martin: Hello.
Visitor: And it died on me yesterday
Martin: I understand your concern.
Martin: Unfortunately we are trained only on US models.
Martin: However, we can perform some basic troubleshooting steps to isolate
the issue.
Visitor: okay
Visitor: okay
Martin: Sure.
Martin: Can you please be more specific about the issue?
Visitor: I set my phone down, when I picked it up, the screen was black, the
message light was on and it wouldn't respond to any inputs.
Visitor: Tried all the different buttons, tried the hard reset, tried
plugging it in to charge, no response at all
Martin: Do you see any message on the display?
Visitor: nope
Martin: Does the phone charge or turn on?
Visitor: no
Martin: Okay. May I know where you have purchased the device?
Visitor: amazon.com
Martin: I apologize; at present we at the Live Chat are not handling the
product you have, as it requires special training and expertise. We do have
dedicated support for this product. You can reach them by calling at:
1-800-Samsung (1-800-726-7864) any day between 9 am to 9 pm, EST. I once
again apologize for the inconvenience.
Visitor: Thanks!
Martin: It was a pleasure assisting you. Thank you for contacting Samsung
Technical Support. If you have a minute, please click on the blue "X close"
button to receive a transcript of your chat and fill out a brief survey to
help us serve you better. Have a wonderful day!
Chat InformationChat session has been terminated by the Samsung Agent.
~~~
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